Frequently Asked Questions
Everything you need to know about shopping the latest trends at 2trendy.
How long does shipping take and what are the costs?
We offer fast delivery within 2-5 business days. Shipping costs vary by location, but we provide free shipping on all orders over a specific threshold as indicated at checkout.
What is your return policy?
You can return any item within 14 days of receipt. Items must be in their original condition with all tags attached. Please use our online return portal to generate a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and local options like Klarna.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend choosing the larger size for a more comfortable fit, or checking the specific fit notes in the product description.
Can I track my order status?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to follow your package's journey in real-time.
Are your products authentic?
Absolutely. 2trendy only stocks 100% authentic apparel and accessories sourced directly from official brand partners and manufacturers.